Frequently Asked Questions

Yes – particularly in the case where no funeral or memorial ceremony has taken place, such as in the case of a person is presumed to have passed, or in a pandemic situation which restrict ceremony attendance levels in some countries. The tribute becomes the main family tribute memorial place until attendance restriction levels are lifted and a memorial event can occur where all can attend. The tribute can also be used to publicise this memorial ceremony or remembrance event. Everything is the same – except there will be no service day coverage in the tribute. You can however, organise with the funeral home / director a life celebration photo presentation or other items to be placed on the tribute.

In the case where a funeral memorial service has taken place and the family wants to do a retrospective tribute this it is not so usual -- as coverage of the ceremonial day is an important part of the tribute -- but it can be done. Components of the service day ceremony may exist such as the service sheet and the life celebration photo presentation, and photography / video footage may be available from friends, family which can be placed in a retrospective tribute. Speak to your funeral home / director about what you want to do. Nothing is impossible. Most things can be achieved.

Yes. You can set up your own fundraiser or link an existing fundraiser to the tribute. Notice of the fundraiser can also be listed on the service sheet, and mentioned at the ceremony service. It is best to discuss this very quickly with the funeral home / director well before the ceremony day so it is included in the printing of the service sheet which usually takes place a few days before the service day.

Yes. The family may wish for a private Tributesbook tribute, this can be set up with a password connection so the tribute is completely private to your family and friends. Without the password public viewing is not possible. The password is usually distributed to those attending the service ceremony, or by emails to family and friends by the family or funeral home / director.

Yes. Speak to us, we can remove most things. However, depending on what is required anything major such as the complete removal of the tribute, can only be done with the permission of the family person(s) who initially commissioned the tribute. Please contact us directly at [email protected].

Yes. With your help. Please advise us immediately of any such postings and they will be removed. Please contact us directly at [email protected].

You can post most things – messages, condolences for the family, tributes, remembrances, life stories, photos, audio, video, pdfs – as long as the posting is respectful to the tribute person and their family, and in no way is likely to offend any other person.

There is no set price for a Tributesbook tribute. Pricing depends on what is required by the family. Speak to your chosen funeral home / director. There is an extensive initial set-up / loading of data, as well as on-going administration and maintenance costs of the tribute over its 18 month life span.

Of course. We value your comments, feedback, complaints, and suggestions. We will do our utmost to help you with your situation. Please contact us at [email protected].

You can view any tribute freely, without restriction. You only ever need to register / set up an User Profile if you want to make a posting of any sort. Registering and logging in is easy. On your first attempt to make a posting you will be asked to set up your User Profile. This is done to protect you so no one can assume your identity and post items or make comments that aren’t yours.

When you next visit the tribute you can view the tribute without signing in, however, when you wish to make a posting / comment you will again need to sign in. Your username is usually your email address, and the password is the one you have chosen.

You will need to reset your password here.